• Welcome To Rams Online!

    Current News!  The following messages are important!  Please read!

    • ** Important Message for October 21, 2025 **

      Update: The AWS outage has been resolved, and Rams Online should be functioning normally. If you experience any unusual issues, please contact:

      • Wendy Brock: 910‑788‑6235

      • Sidera Blackwell: 910‑788‑6314

      **Important Message for October 20, 2025**
      Rams Online is currently being impacted by an ongoing AWS outage. As a result, users may experience reduced performance and longer wait times when accessing courses or resources.
      We appreciate your patience as AWS works to resolve the issue. Updates will be shared as more information becomes available.
      Thank you for your understanding!

    • **Important Message: Some Fall 2025 classes begin on August 20, while others may open later.**

      Check your schedule in Self-Service and monitor Rams Online regularly for when your courses become available by accessing the My courses link at the top of the page.

      If you are unsure about a course start date, please contact the college at 910-642-7141 for assistance.

      Once your course opens, be sure to log in and complete the Enrollment Key Quiz (EKQ) in each class before the census or 10% date. The EKQ is used to verify attendance, and failure to complete it by the deadline may result in being dropped from the course. 

      If you have any questions or concerns regarding Rams Online, please contact the Distance Learning team by calling 910.642-7141 and entering extension 314 or 235.

    • **Locating your courses**

      If you do not see your course on the Dashboard tab, please click the My Courses tab. If you still do not see your course, contact the Distance Learning team by calling 910.642.7141 and entering extension 314 or 235.

      Note: your classes will not appear until the start date of the class.

    • **Password Reset**

      Follow these steps to reset your password.
      1-Open a browser, such as Chrome or Safari
      2-Go to sccnc.edu
      3-Click on the "Students" link at the top of the page
      4-Click on the Self Service button
      5-Click on Reset Password
      6-Click on Create/Reset Password
      7-Enter the Username. Be sure to use all lowercase letters
      8-Enter the Last Name
      9-Enter the seven-digit student ID number. (Example 0712345).
      If you do not know your seven-digit student ID number, you may find it on an acceptance letter, or on a new or old schedule. You may also contact your instructor, advisor, or call the college at 910-642-7141 for assistance obtaining it.
      10-Enter your Birth Date in a six-digit format. (Example 010199)
      11-Click the Next button
      12-Enter a new password
      13-Be sure to store your username, password, and student ID number in a secure location. You will need this information for all future access.

      If you need assistance logging into Rams Online, please contact the Distance Learning team:

      by calling 910.642.7141 and entering extension 314 or 235.

    • **For assistance with Rams Online**

      If you need assistance logging into Rams Online please contact the Distance Learning team:

      by calling 910.642.7141 and entering extension 314 or 235.

    • **Rams Online Technical Assistance**

      Password Reset: If you are experiencing login issues, first try resetting your password by visiting the SCC password reset portal at  https://reset.sccnc.edu/PasswordReset/. As an extra layer of protection, student passwords expire every 180 days.  Faculty & staff passwords expire every 90 days. Most login issues are due to passwords expiring. By resetting your password using the reset portal, you may be able to resolve your login issues without having to wait for assistance.

      Technical Assistance for Students, Faculty, and Staff

      A team of learning management system (LMS) experts are available 24 hours a day, 7 days a week, 365 days a year to provide technical assistance to students, faculty, and staff.  

      Phone number: dial 1-910-550-1979.

      Please include your SCC username, SCC student id# and a contact telephone number to verify your identity.

      If you have specific questions about a course or assignment, please contact the instructor of the course.
      All inquiries will be processed within 48 to 72 business hours.

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