SUCCEEDING TOGETHER 


Rams Online Support via Collaborate virtual sessions and/or phone is available to all students and faculty.  All of the information needed to access this support is provided in this link: Rams Online Support.  Please make sure to select the current weeks tab at the bottom of the sheet to view the day and time of availability. 

Attention Students:  Check out the SCC Student Government Association Facebook page for Fun Virtual Events and Information! 

Rams Online is Southeastern Community College's online content delivery system. New students should allow 1 hour from the time of registration to have login access.   Academic courses are visible to students by 4 a.m. on the course start date. Check schedules in Self-Service for start dates. Students who add a course during the Drop-Add period (first few days of the semester) should see the course within 1 hour. When courses end, final grades are available in Self-Service.

At Southeastern, we are deeply committed to making higher education accessible and achievable to as many people as possible through a growing number of ways, including advanced technologies such as the Internet and other non-traditional delivery methods. We hope that as you learn more about Southeastern Community College, you will allow us the privilege to serve your educational needs in whatever way possible.

  • Rams Online Technical Assistance

    Password Reset: If you are experiencing login issues, first try resetting your password by visiting the SCC password reset portal at  https://reset.sccnc.edu/PasswordReset/. As an extra layer of protection, student passwords expire every 180 days.  Faculty & staff passwords expire every 90 days. Most login issues are due to passwords expiring. By resetting your password using the reset portal, you may be able to resolve your login issues without having to wait for assistance.

    Technical Assistance for Students, Faculty, and Staff

    A team of learning management system (LMS) experts are available 24 hours a day, 7 days a week, 365 days a year to provide technical assistance to students, faculty, and staff.  

    Phone number: dial 1-888-297-0131 

    • Press 1 for student assistance and follow the prompts
    • Press 2 for faculty and staff assistance and follow the prompts

    Please include your SCC username, SCC student id# and a contact telephone number to verify your identity.

    Click the link below to Chat with Tech Support

    Tech Support Chat 

    Please include your SCC username, SCC student id# and a contact telephone number to verify your identity when using the Chat option.

    If you have specific questions about a course or assignment, please contact the instructor of the course.
    All inquiries will be processed within 48 to 72 business hours.

Site news

Problems logging into Rams Online?

by Cable Glenda -

Your password expires every 180 days. You should make it a best practice to change your password at the beginning of each semester.

If you have not already done so, go to SCC’s Homepage www.sccnc.edu and follow these easy steps.

  1. Click on the Self-Service icon located under Quick Links
  2. Click on Activate account
  3. Click on the Create/Reset Password button
  4. Please login using your student username.  Example: john019876 (first name, two-digit day of birth, last four digits of student ID number)
  5. Be sure to store or write down your username, password and student ID number and keep in a secure location.

Your username will never change, but if you forget or lose your password, then you will be required to reset it yourself by clicking on the Reset password link on the Self-Service page. If you’re unsuccessful 5 times you will be locked out for 15 minutes. During the 15 minutes “no” attempts should be made. 


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